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Thesis on e-banking in ghana


thesis on e-banking in ghana

addressed. Abstract, electronic banking (e-banking) has brought about a revolution in the functioning of banks as it offers major opportunities to banks and their customers. The study is also centered on the various types of e-banking products that have been released onto the Ghanaian market. They suggest that the banks that fail to respond to the emergence of E-banking in the market are likely to lose customers and that the cost of offering E-banking services is less than the cost of keeping branch banking. Literature review AND theoretical framework.1 introduction This chapter appraises previous research by accredited scholars and researchers.

The transition to electronic banking has therefore become a necessity for banks as it offers major opportunities in terms of competitive advantage and it also allows banks to develop a stronger and more durable business relationship with its customers. It is expected that banks that do not offer electronic banking services may lose their customers to their competitors (Orr, 1999). Arguably, the most revolutionary electronic innovation in this country has been the ATM.

ATMs allow the Banks customers to do a number of banking functions such as withdrawing cash from ones account, making balance inquiries and transferring money from one account to another, purchase prepaid mobile phone a credits using a plastic, chip or magnetic-stripe card and. Hence, firms short essay on political leaders must respond to these changes if they wish to remain competitive. This notion was also confirmed in a study conducted by Jasimuddin (2004) who examined the role of E-banking in Saudi Arabia. As of the end of December 1984, the number of branches of these three banks was two hundred and ten (210). Barclays Bank (formerly known as the Colonial Bank) in February of 2006 celebrated ninety years of its operations in Ghana and Standard Chartered bank (formerly known as the Bank of British West Africa) has been operating in Ghana since 1896. Key Word: Adoption of Electronic Banking In Ghana Banking Sector. The country had.1 Internet users per 1,000 people in 2005 as compared to 1 Internet user in 1999 (ITU, 2007). This is important because electronic transactions will continue to grow and only countries that make a move towards embracing electronic business will participate in this revenue generation (Akoh, 2001). This study also seeks to address the lack of studies on e-banking adoption in developing countries such as Ghana and also help researchers in studies related to e-banking.

Adoption of Electronic Banking in Ghana Banking System Publish
(PDF) Electronic Banking in Ghana: A Case of GCB Bank Ltd

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